Frequently Asked Questions (FAQ)

Is Electronic Giving safe?

Electronic (on-line) Giving meets the highest banking-level security standards set forth by the Payment Card Industry (PCI) to ensure safe and confidential transactions.  In fact, your banking information is encrypted in the system and is not accessible to ay users or administrators of the Electronic Giving system.  When you manager your own account information, your church never needs to handle checks or worry about locking up documents containing your account information. And you will always be certain that your gifts are direct-deposited into your church’s account. 

What are the advantages of Electronic Giving?

Electronic Giving allows you to make donations on a scheduled, automatic basis.  If you are writing checks and preparing envelopes every week or if you are away for an extended period of time, you will especially appreciate electronic giving.  It is convenient for you and provides much-needed donation consistency for our Church. 

How will my contributions be automatically deducted from my account?

Once your registration is complete, the contribution amount you specify will automatically be transferred from your bank account to the church’s bank account. 

 When will my contribution be deducted from my account? 

Your electronic contribution will be debited from your checking/savings account or credited to your credit card based on the frequency you specified; weekly (Mondays), semi-monthly or monthly on the 1st or 15th.

 If I do not write checks, how do I keep my checkbook balance straight? 

Since your contribution is made at a pre-established time, you simply record it in your check register on the appropriate date.  Electronic contributions are recorded for you on your bank statement (or credit card statement) as well as your on-line reports.

Without a cancelled check, how can I prove I made my contribution?

 Your bank statement or credit card statement and the Electronic Giving system both provide reports that document your electronic transactions. 

What if I need to change my bank account or switch to a credit card transaction? 

You can complete a change form, log on your profile at Vanco Payment Solutions to edit your payment method, or contact the parish office for assistance.  

How much does Electronic Giving cost? 

If costs you absolutely nothing! 

What if I try Electronic Giving and don’t like it? 

You can cancel your authorization by completing a change form or contacting the parish office for assistance.  You can then receive a set of weekly envelopes.  

How do I sign up? 

Click on the Contributions link, or print the registration form and return it to the parish office. 
  

For additional information or for help in setting up your account, please contact (507) 288-7372.